Refund policy

🔁 Return & Exchange Policy

Thank you for shopping with us 🤍
We always ensure quality products and customer satisfaction.

📅 Return Policy (5 Days)

Customers can request a return within 5 days from the date of delivery.

The product must be unused, unwashed, undamaged, and with original tags intact.

Items returned without original packaging or tags will not be accepted.

Refund will be processed after quality inspection (3–5 working days).

🔄 Exchange Policy (7 Days)

Size exchange is available within 7 days from delivery date.

Exchange is subject to stock availability.

If the requested size is not available, store credit will be provided.

Non-Returnable Items

  • Sale / Discounted items
  • Innerwear
  • Damaged products due to misuse
  • Products without original tags

🚚 Return Process

Contact us via WhatsApp / Email with Order ID and product photos.

Our team will verify and approve the request.

Reverse pickup will be arranged (or customer can self-ship).

Important Notes

Shipping charges are non-refundable.

Refunds will be credited to the original payment method or as store credit.

The brand reserves the right to reject returns that do not meet policy conditions.